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Terms That Govern Your Account

Using 999 beats — whether you deposit via bKash, Nagad, or Rocket, or open a game from your phone — means you accept the conditions set out here. Access and eligibility depend on your local law and the regions we currently serve.

Account EligibilityJurisdiction RulesWallet ConditionsData HandlingPolicy Updates
999 beats Terms That Govern Your Account
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about how a specific clause applies to your account, or you want to request a change to your personal data, these are the direct paths to our team. We handle account and legal queries separately from general support so your question reaches the right person.

Team online

Live Chat

Open the chat widget from any page on 999 beats. For legal or account queries, select the Account & Policy option so your message is routed correctly.

Email Support

Send detailed policy or data requests to our support address listed in your account dashboard under Help. Email is the right channel for written records.

Account Dashboard

Log in and go to Settings to submit a data access or deletion request directly. Requests submitted here are logged with a timestamp for your records.

HOW WE HANDLE DATA

Account Security and Data Practices

Your account data — registration details, transaction history, and session records — is stored with encryption at rest and in transit. We do not sell personal data to third parties. Retention periods follow the requirements of applicable financial regulations, and we delete data that is no longer needed once those periods expire.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from the footer link on any page.
Account Security Every login triggers an OTP sent to your registered mobile number. If you notice a login you did not make, use the Lock Account option in Settings immediately.
Data Retention Transaction records are kept for the period required by applicable financial rules. Once that period ends, records are deleted from active systems on a rolling schedule.
Your Rights You can request a copy of your personal data or ask us to delete it by submitting a request through your account dashboard or by emailing our support address.

Common Legal Questions Answered

These are the questions we hear most often about account conditions, data, and eligibility. If your question is not here, live chat or email will get you a direct answer.

Access depends on your local law and the regions 999 beats currently serves. Check the eligibility section during registration — it will confirm whether your region is supported at that time.

Log in, go to Settings, and use the Data Request option. You can also email our support address. We will respond within the timeframe required by applicable rules.

Transaction records are retained for the period required by financial regulations. After that period, they are removed from active systems. You can view your own history in the account dashboard at any time.

We update the revision date at the top of this page whenever terms change. Continuing to use your account after the effective date means you accept the updated conditions.

Yes. Submit a deletion request through your account dashboard or via email. Some data must be kept for the legally required retention period before it can be removed.

Use the Lock Account option in Settings immediately, then contact us via live chat or email. Select the Account Security topic so your report reaches the right team without delay.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.