Reference

Terms That Cover Your Account on 999 beats

These terms set out what you agree to when you open an account and use our lobby. Access depends on your local law and eligible regions — read through before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to change with notice
999 beats Terms That Cover Your Account on 999 beats
HOW WE OPERATE

How 999 beats Handles Your Account Data

Account Security Your account is protected with OTP verification on login. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation happens inside your own wallet app.
Data Retention We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of your data through support.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are placed without your consent.
Requesting Changes To update personal details or request account closure, contact support via live chat or email. Identity verification is required before we action any change to your account record.
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat window from any page in the lobby. Our support team can clarify any clause in these terms or walk you through an account query in real time.

Email Support

Send a written query to our support address if you need a record of the exchange. We respond to terms and account questions as quickly as we can.

Account Help Centre

Check the help section inside your account dashboard for answers to common terms questions — account closure, wallet rules, and eligibility are all covered there.

Common Questions About These Terms

These terms apply to anyone who opens an account on 999 beats. Access and eligibility depend on your local law and the regions where our lobby is available — confirm this before registering.

We can update these terms at any time. We post the new version here with an effective date. Using your account after that date means you accept the changes.

Yes. All wallet transactions — including deposits and withdrawals via bKash, Nagad, and Rocket — are governed by these terms alongside the payment conditions shown at the cashier step.

Contact our support team via live chat or email and request account closure. We will verify your identity and process the closure, settling any pending wallet balance first.

Raise it with our support team first. We aim to resolve account disputes directly. If that does not resolve the matter, the applicable law in your eligible region determines the next step.

This page always shows the current version. Check the effective date at the top of the document. If you need a previous version for reference, contact support and we can assist.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.